🏖️ Beach
Extra Large (500+ rooms)
⭐⭐⭐⭐⭐
starting at
€ 1148
per night
Ambiances concept: Three distinct resort zones let families choose a quieter jungle setting or a more social beachfront hub, which helps days flow around kids’ energy levels.
Baby Concierge: In-suite baby gear support plus access to certified nannies (extra charge) reduces packing stress and makes the first 48 hours dramatically easier.
Supervised kids dinner: A scheduled, supervised kids’ dinner gives parents a reliable window for an adults-only evening, without logistics gymnastics.
On Mexico’s Caribbean coast, Grand Velas Riviera Maya sits between mangroves and a wide stretch of pale sand, a polished all-inclusive that still feels calm and elevated. The resort’s three distinct “Ambiances” create different moods across the property, from jungle-quiet pathways and koi ponds to brighter beachfront energy near the pools, so families can choose a base that matches nap rhythms and everyone’s pace. Accommodations are all suites, which matters the moment you arrive, because there is true space to unpack, spread out, and keep bedtime routines intact. Add warm, discreet service and the ease of having everything handled on-site, and the experience lands as genuinely luxurious rather than chaotic.
For parents, the standout is how intentionally the resort reduces the mental load of traveling with kids. The Baby Concierge can arrange in-suite essentials and connect families with certified nanny care (for an additional fee), which means fewer bulky bags and a smoother first day. For older children, supervised programming runs long hours at the Kids’ Club (ages 4 to 12) and Teens’ Club (ages 13 to 18), and the resort even offers a supervised kids’ dinner at 5:45 pm, a small detail that can transform an adults-only evening into something that actually happens. Dining overall is unusually strong for an all-inclusive, with a deep lineup of restaurants plus 24-hour suite service, and staff who can accommodate early seatings and kid-friendly preferences without making meals feel like a compromise. It is a Riviera Maya stay that protects parental downtime while still giving children a vacation that feels entirely their own.
starting from
€ 1148
per night for a family of 3
Book Your Stay Now
Rate Package(s)
• All-Inclusive
Ownership
• Velas Resorts
Room Options
Family Services
Childcare provided from age
4 years
Baby & Toddler Care (0 - 3 years)
No dedicated baby club; infants and toddlers under 4 must be accompanied by a parent or nanny
Baby Concierge service provides in-suite equipment: cribs, strollers, baby bath tubs, bouncers, bottles, pacifiers, bottle warmers, play mats and diaper pails
Certified nannies available through the Baby Concierge for in-suite childcare (extra charge)
Child Care (4 - 12 years)
Available daily from 09:00 - 23:00 at the Kids’ Club (included in all-inclusive rate)
Mayan jungle-inspired space with dedicated areas for arts & crafts, dance floor, imaginative playhouse, and outdoor terrace
Activities include swimming, creative workshops, ceramic and alebrijes painting, cooking classes, story time, picnics, mini shows, and safari nature tours
Supervised kids’ dinner at 17:45 available so parents can enjoy an adults-only evening
Teen Programs (13 - 18 years)
Available daily from 11:00 - 23:00 at the Teens’ Club
High-tech entertainment including gaming pod, DJing, karaoke, non-alcoholic bar, and movie screenings
Final two hours (21:00 - 23:00) reserved exclusively for guests aged 12+
Private Babysitting
Certified nannies available on request through Baby Concierge (extra charge)
Other family-friendly services
Baby bed / crib
Strollers
Baby bath
Bottle warmer
High chair
Diaper Bin
Children’s menu
24-hour Personal Concierge
Waterfront & pools
Direct Private Beach Access
Ambassador Pool: Oceanfront outdoor infinity pool
Grand Class Pool: Adults-only outdoor infinity pool
Zen Grand Pool: lush jungle pool situated around the mangroves
Private plunge pools on some rooms
Dining & Restaurants
🍴 Restaurants & Cafés
Cocina de Autor, Michelin-starred creative tasting menu (Chef Nahúm Velasco). Open daily, 18:00–21:45. Reservations required. Adults only (12+ at all times; 16+ after 19:30) ❌👶
Piaf, French fine dining. Open daily, dinner only. Reservations required. Adults only (12+ at all times; 16+ after 19:30) ❌👶
Sen Lin, Asian fusion. Open daily, dinner only. Reservations required. Adults only (12+ at all times; 16+ after 19:30) ❌👶
Frida, modern Mexican, live music, oceanfront. Open daily, dinner only. Reservations recommended
Lucca, Italian-Mediterranean. Open daily, 18:00–23:00. Reservations recommended
Azul, international buffet & à la carte, beachfront. Open daily, breakfast & lunch. Dinner also available. Reservations recommended
Bistro, international & French, beachfront. Open daily, breakfast & lunch only. Reservations recommended
Chaká, international & Mayan, open-air jungle setting. Open daily, breakfast & lunch. Mayan specialties at dinner. Reservations recommended
Bistro Surf & Turf, grilled meats & seafood (seasonal). Hours not listed. Reservations recommended
🍸 Bars
Sky Bar, rooftop cocktail lounge, sunset views. Smart casual attire required
Aqua Bar, swim-up bar at main pools. Open daily
Sen Lin Bar, exotic cocktails, indoor/outdoor
Amat, cocktails and live music
Karaoke Bar, entertainment bar with karaoke. Smart casual attire required
Koi Sports Bar, sports bar
🛎️ Other Dining Services
24-hour suite service available (included in stay)
Snack bar at Ambassador pool serving burgers, ceviches, and light bites
All dining included in the all-inclusive rate. Reservations strongly recommended for all dinner restaurants
Recommended by
Getting There
✈️ Airports
Cancún International (CUN): 45–55 min
The resort is located in Playa del Carmen, in the heart of the Riviera Maya. Cancún is the main international gateway. Private and shared transfers are available from the airport; contact the resort concierge in advance to arrange VIP taxi service.
