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Sleeps Seven in One Suite: the two-level Interio Maisonette Suite takes up to seven guests, letting larger families and grandparents share a single booking
Car-Free Arrival: the resort sits a two-minute walk from Mayrhofen station and the free ski bus, so families can arrive by train and leave the car at home
Special Offer
HAPPYFAM
10% off your stay
In addition, you receive a sparkling welcome drink for the whole family and one complimentary cinema or bowling voucher when you mention Ultimate Family Hotels when booking.
Neuhaus Zillertal Resort sits directly at the Mayrhofen train station, so you can arrive by rail, walk two minutes to reception, and leave the car parked all week. Village life is right outside the gate, though with a 15,000 square meter garden, a natural swimming lake, and a water lily pond on site, you rarely need to go looking for it. The Moigg family has owned this land since 1649, and the original farmstead now sits alongside a sleek modern bar and dining room, with the family's own farm still partially supplying the kitchen. It makes an easy base for a mountain vacation in Austria, with the Penken and Ahorn cable cars and the free ski bus a short walk away. Worth knowing before you book: this is a family-friendly resort rather than a family-only one. Couples and groups stay here too, which suits parents who want their children genuinely welcomed without the whole hotel built around a kids club.
Among the roughly 170 rooms, suites, apartments, and chalets, garden family suites have a separate children's room, and the two-level Interio Maisonette Suite sleeps up to seven. Children's bunks are reached by real stairs rather than a ladder, and the team fits a fall guard to the lower bunk for toddlers without being asked twice. The range of wellness and activities is what makes this one work for three generations at once. Seppi's Water Fun spreads a water playground, a bambini pool, and four slides over three floors, including a fast black tube slide that older kids will ride repeatedly, with heated indoor and outdoor pools alongside. Grandparents and parents can retreat to the Himmelspa, where the 25-meter infinity pool and sauna world are reserved for ages 16 and up, so time off duty is built into the layout rather than negotiated. Everyone regroups for the on-site cinema, which screens family films Thursday through Sunday, a Kegelbahn bowling alley, parent-child yoga in the garden, and the kids disco. Outside, a 2,000 square meter natural playground adds climbing courses and a scooter track, and Seppi's Kinderland runs supervised afternoons for ages three and up. Half board settles into a rhythm fast: the same table all week with a high chair and coloring pencils already set, an unhurried breakfast marketplace with a juice bar, afternoon coffee and cake, and a five-course dinner with a children's buffet and a daily ice cream station.
☀️ Summer (& Year Round)
🎿 Ski Info
Mountain: Mayrhofner Bergbahnen, Penken and Ahorn (Penkenbahn about a 10 minute walk; free ski bus stop about 50 meters from the hotel); wider Zillertal ski area reachable by ski bus and train
Cross-Country: Mayrhofen valley trails (about 100 meters from the hotel)
Magic Carpet: ❌
Gentle beginner slopes and child-friendly lifts on the Ahorn plateau
Up to 15% off ski rental with best price guarantee
Ski storage at hotel
Sled rental (extra charge); Joolz baby backrest and footmuff for sledding free of charge
starting from
€ 252
per night for a family of 3
Book Your Stay Now
Rate Package(s)
• Breakfast Included
• Half Board
Ownership
• Family Owned / Independently Owned
Room Options
Family Services
Childcare provided from age
3 years
Child Care (3+ years)
Available five days a week at Seppi's Kinderland (included)
Nature-based program that follows the seasons, with herb planting, berry picking, crafting with natural materials, and animal tracking in the snow
Special bad-weather program with indoor activities
Seppi's Children's Adventure Pass, with a stamp for every nature experience and a gift at the end
Family Activities
Parent-child yoga (ages 2 to 4) and children's yoga (ages 5 to 7) in the garden
Swimming lessons from age 4 (extra charge)
Children's wellness treatments, a family sauna, and the Sparkle Fun kids' manicure and pedicure
Family cinema Thursday to Sunday evenings
Children's passport issued upon arrival - get 4 stamps and earn a special gift
Other family-friendly services
Baby cot and bed rail on request
Sebra changing mat, potty or toilet seat, and kettle on request
Joolz strollers and buggies to use
Child carrier and backpack hire for hikes
Holle organic baby food jars daily for babies aged 5 to 12 months (direct bookings only)
Children's buffet, children's menu, and a daily ice cream station
Bathrobes for the whole family
Seppi cuddle toy collection
Waterfront & pools
Natural swimming lake of about 1,000 m² in the garden, with a lakeside terrace
Seppi's Water Fun with four slides over three floors, including a 90-meter tube slide, wave slide, and tractor slide, plus a water playground and bambini pool
Seppi's Landbad with heated indoor and outdoor pools for the whole family
Family sauna and family relaxation nest
Swimming lessons from age 4
Adults-only 25-meter garden pool and 25-meter infinity pool in the Himmelspa (ages 16 and up)
Dining & Restaurants
🍴 Restaurants & Cafés
Marketplace and Garden Restaurant + main building dining rooms serve as the half-board hub with 300 m² of market stalls (farmhouse bakery, dairy, butcher, front cooking, juice room, Meinl coffee station) and floor-to-ceiling views of the natural swimming lake, serving breakfast 07:00 to 10:00, afternoon snack 14:30 to 16:30, and dinner 18:30 to 20:30
Gasthof Neuhaus, à la carte Tyrolean cooking in rustic parlors and the guest garden, with alpine trout, local veal, and family fondue evenings, open daily 11:00 to 23:00 (extra charge)
🍸 Bars
Bistro Bar with aperitifs, summer cocktails, and Zillertal beer on the lakeside terrace
🛎️ Other Dining Services
Gourmet half board includes breakfast at the marketplace, an afternoon cake buffet, and a five-course dinner with a choice of fish, meat, or vegetarian/vegan main. Room with breakfast can be booked instead, with gourmet half board added at booking or on arrival
Children's buffet, children's menu, and a daily ice cream station at dinner
Holle organic baby food jars daily for babies aged 5 to 12 months, plus morning and evening cereals (direct bookings only)
Vegetarian, vegan, and special-diet menus on request
Some of the produce comes from the family's own farm and gardens, including homemade jams, syrups, and schnapps
Recommended by
• @alexkatte
Getting There
✈️ Airports
Innsbruck (INN): about 1 hour by car
Salzburg (SZG): about 2 hours by car
Munich (MUC): about 2 hours 15 min by car
🚉 Train
Mayrhofen station: 2 min walk from the hotel
Jenbach (mainline trains from Innsbruck, Munich, and Salzburg) to Mayrhofen on the Zillertalbahn: about 1 hour, free for hotel guests with the regional guest card
The resort sits in the center of Mayrhofen, so families can arrive car-free by train and use the free ski bus, which stops about 50 meters away. Free parking and EV charging are available on site for those who drive.





